We try to ensure this doesn't happen, but occassionally it's unavoidable. Sometimes a client asks for extra things, sometimes unexpected issues come up that need to be worked around. For us, the key is that you are kept informed every step of the way. This allows you to make informed decisions. We also do everything in our power to keep costs down by making recommendations for how a project can be done in the smartest possible way - we call this 'value engineering'.

It brings several benefits for you: Transparency: You get detailed documentation of all costs incurred which ensures clear visibility into project expenses. We itemise every single cost in your monthly invoice. The amount invoiced each month will change depending on the work completed and materials used during that period. Quality Assurance: Ensures higher quality work, as we are paid for actual costs and there is no incentive to cut corners (which is often the case with a fixed price contract). Flexibility: Adapt to changes during the project without renegotiating the contract. We use the detailed cost estimate spreadsheet already prepared and enter the total as the ‘target figure’ in the contract, then throughout the build constantly ‘value engineer’ the project to best meet budgets, in a total transparent ‘open book’ format. You receive a running total of costs to date and remaining amounts due and monthly reporting, so you know whether you’re running to budget or not, giving you the opportunity to tailor the budget going forward. Strong Collaboration: Promotes open communication and collaboration throughout the project, which we know is the secret to outstanding work and happy clients.

We usually invoice monthly for expenses incurred - labour and costs. The amount invoiced each month will change depending on the work completed and materials used during that period. You also receive a running total of costs to date and remaning amounts due. We appreciate prompt payment.

A Cost-Plus contract is an agreement where the contractor (in this case THS Homes) is reimbursed for all construction-related costs plus an agreed-upon fee or percentage for profit. This contract is often used for projects with uncertain scopes or for high-quality work. We use the ‘JCT Prime Cost Contract’, commonly referred to as a ‘Cost-Plus’ contract.

We understand that budgeting is a crucial aspect of planning your dream home. The cost of your project can vary based on several factors, including the size of the home, the materials used, the complexity of the design, and any custom features you desire. As a rough guide, conversions, renovations and new builds typically cost between £200-£350/sq or a for 'turnkey finish'. Our projects typically range between £150,000 and £1.5 million, though we occasionally work on jobs smaller or larger than this. To provide you with an accurate estimate, we recommend scheduling a consultation with our team. During this meeting, we will discuss your specific needs, vision, and any unique preferences you have. This personalised approach allows us to tailor a plan that aligns with your budget while maintaining the highest standards of quality and craftsmanship. Our goal is to offer transparency and ensure you are fully informed throughout the process. Please contact us to arrange your consultation and take the first step toward bringing your dream home to life.

We understand that each home is unique and requires a personalised approach to pricing. Our pricing process involves several key steps to ensure transparency and accuracy: 1. Initial Consultation: We start with a thorough discussion to understand your vision, needs, and preferences. This helps us tailor our services to match your specific requirements. 2. Site Assessment: Our team conducts a detailed site assessment to evaluate any potential challenges, site conditions, and specific considerations that may affect the project. 3. Design and Specifications: Based on your input, and ideally after reviewing your buildings drawings, we develop a comprehensive project plan along with detailed specifications. This includes materials, finishes, and any custom features you desire. 4. Detailed Estimate: Using our extensive experience, we prepare a detailed and itemised estimate. This includes labour costs, material costs, and any other expenses related to your project. We ensure our pricing is competitive and reflective of the quality and care we put into every home. We use a 'Cost Plus' contract - you can read more about this below. 5. Transparent Communication: Throughout the pricing process, we maintain clear and open communication. We explain each element of the estimate and make adjustments if necessary to ensure it aligns with your budget and expectations. Our mission is to bring your dream home to life with precision and care. We believe in providing fair and transparent pricing to build strong client relationships.

On site, we typically we work 8am-4pm Monday to Friday and sometimes on Saturdays as required. We can be flexible to work around your schedule and always ensure we respect your neighbours by limiting any necessary noisy works to legally permitted hours.

We pride ourselves on crafting dreams and building homes with precision and care, and this dedication often means that our services are in high demand. Once terms are agreed and contracts are signed, it typically takes a minimum of 4-6 weeks to mobilise and break ground on site. We recommend scheduling a consultation with our team as soon as possible to better understand your needs and provide a more accurate timeline.

The duration of your project can vary significantly based on the size and complexity of the build, as well as any custom features you may require. Typically, a standard home build can take anywhere from 6 to 12 months from the initial design phase to project completion. However, for more intricate designs or larger homes, the timeline can extend. We prioritise precision and care in every project phase to ensure top quality craftsmanship. During our initial consultation, we will provide a more precise estimate tailored to your specific project needs and keep you updated throughout the entire process to ensure transparency and satisfaction.

Yes we do! The better weather of Spring and Summer means demand for our services is usually at its highest during this period. But we work throughout the winter and are used to getting innovative to ensure British winters don't slow us down unnecessarily.

We prioritise clear and consistent communication to ensure our clients are always informed about the status of their projects. We implement a structured communication process that includes regular updates, detailed reports, and personalised meetings. Our project manager is your first port of call for any daily updates. Additionally, we schedule weekly meetings to discuss project developments and address any questions or concerns you may have. Monthly progress reports are shared via email, highlighting completed tasks, upcoming milestones, and any potential challenges. This approach ensures that you are always in the loop throughout the construction process.

We specialise in crafting high-quality, custom-built homes that cater to your unique needs and preferences. Our service portfolio encompasses a range of residential construction projects, including home extensions, comprehensive renovations, bespoke projects and new builds. We pride ourselves on delivering exceptional craftsmanship and precision in every project, ensuring that each home reflects our commitment to quality and your vision. Whether you're looking to build your dream home from the ground up or breathe new life into an existing property, THS Homes is dedicated to turning your dream into reality with professionalism and care.

It depends on your project, but in most cases yes! We are experts at ensuring our work can take place with minimal disruption. We can also do things like rebuilding your existing kitchen as a temporary work station in another part of the house if appropriate. On larger jobs it is sometimes more cost effective to move out at key periods or in some cases for the entire project. We can discuss how best to ensure minimal disruption during your consultation.

We primarily work across Surrey, Kent and Sussex, as well as South London. However, we have also completed jobs in the Greater London area and further afield. Please contact us and we can discuss your requirements.

We assign each client a project manager to oversee the work and act as your go-to person for any questions. Your project manager will visit the site most days, and carry out weekly onsite client meetings, but you will also be able to speak to the foreman on site every day.

We understand that changes and unexpected issues are sometimes a part of the home-building process. If unforeseen issues occur, we follow a systematic approach to ensure minimal disruption and maintain our high standards of quality: 1. Immediate Assessment: Our project managers promptly assess the situation to understand the scope and impact of the issue. 2. Transparent Communication: We believe in keeping our clients informed. You'll be updated on the nature of the problem, potential solutions, and any changes in the timeline or budget. 3. Quick Resolution: Our skilled team collaborates to find the best possible solution, using their expertise to resolve issues swiftly. 4. Client Approval: No significant changes will be made without your consent. We provide you with detailed information, ensuring you are comfortable with the proposed adjustments. By maintaining proactive communication and a solution-focused mindset, we ensure that your home-building experience remains smooth and stress-free.

We are not architects but we work with some excellent practitioners and we are always happy to recommend potential partners. We are very happy to help arrange your planning applications and building regulation submissions.

Q: How does THS Homes Ltd handle clean up and waste disposal during and after the construction process? We understand that a clean and safe worksite is crucial not only for the efficiency of our projects but also for the satisfaction and safety of our clients and crew. Throughout our construction process, we implement meticulous clean-up and waste disposal practices to maintain an organised environment. During construction, our team follows a stringent clean-up protocol at the end of each workday. This includes the removal of debris, sweeping of the work area, and ensuring that all tools and materials are stored properly. We also use designated waste disposal containers for different types of materials—such as recyclables, hazardous waste, and general construction debris—to ensure environmentally responsible disposal. Once the construction is complete, we conduct a comprehensive site clean-up. This involves removing all remaining debris, performing a thorough sweep of the property, and ensuring that the site is left in pristine condition. We use certified waste disposal services to manage and dispose of all waste according to local regulations and best environmental practices.

We endeavour to prioritise sustainability in our construction processes. Our commitment to eco-friendly building practices is evident through the materials we choose, the technologies we employ, and our overall approach to reducing environmental impact. We use energy-efficient appliances, implement advanced insulation techniques, and source sustainable materials where possible. Additionally, we incorporate renewable energy solutions like solar panels and smart home systems to minimise the carbon footprint of our homes. We can discuss specific sustainability requirements you may have during your consultation.

The safety of our clients, employees, and contractors is our utmost priority. We implement a comprehensive array of safety measures to ensure a secure working environment on every project site. These include strict adherence to UK buildings regulations, safety training for staff, and regular site inspections . We utilise personal protective equipment (PPE) such as helmets, gloves, and safety glasses, and enforce their proper use. Additionally, we maintain clear and organised workspaces to minimise hazards and potential accidents. Emergency protocols and first aid kits are readily available. By embedding these safety practices we safeguard everyone's well-being throughout the construction process.